Individual referrals for ACT services may be made by anyone with the information to complete the ACT referral packet, and can include the following:
the individual, on his or her own behalf
family member
mental health agency or hospital
mental health service provider
police
court system
The process and paperwork needed for an ACT referral can vary by county. ACT services are accessed through the Single Point of Access (SPOA) process, which can also vary by county.
Individuals who reside:
In the five boroughs of New York City:
There is one SPOA that serves the five boroughs. To obtain the referral form, click on the link to Center for Urban Community Services www.cucs.org, and then click on the Case Management/ACT Universal Referral Form link.
In any county outside of the five boroughs of New York City:
Contact the county mental health services office in the county where the individual resides for detailed referral information. To find the contact information of the Office of the County Director for a specific county, go to www.clmhd.org/about/countydirectory.aspx
