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Office of Mental Health

Assessment of Care Surveys

    The NYS OMH Youth Assessment of Care (YACS) and Family Assessment of Care (FACS) surveys were piloted in 2006 and have been implemented annually since then. Mental health service providers distribute surveys to youth and families of youth in-care during the months of March/April each year. A statewide sample of the following mental health program types are included: Community Residence (CR), HCBS-Waiver Individualized Care Coordination (HCBS-ICC), Residential Treatment Facility- Children & Youth (RTF), Family Based Treatment Program (FBTP), State Day Treatment (DT), Children's State Psychiatric Center/Psychiatric Center (CPC/PC) and Teaching Family Homes (TFH).

    Youth and families complete the surveys anonymously indicating how satisfied they are with various aspects of their program, including: appropriateness, cultural sensitivity, access, participation, global/overall, outcomes/functioning, medication use and social connectedness (families only). All surveys are sent to NYS OMH to be processed.

    The Assessment of Care Surveys section in this portal includes survey data from 2007 forward. Reports in this section are updated annually (by September) with the responses of youth and family for the current year. Reports display youth and family responses by survey year and in a variety of aggregate reports (by agency, program, program type, region, county, statewide and by youth demographic characteristics). No individual level data are available in this portal.

Family & Youth Assessment of Care Surveys Domains(pdf)          Family & Youth Assessment of Care Surveys(pdf)

Survey: Year: Statewide/Region/Program Type:*Domain:
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Statewide:   Percent Reporting Positive (Access)


Total Number of Surveys:101273340426
Items of Access DomainBelow 89-11 years12-14 yearsAbove 15
My child could get services when he/she needed them.95%92%94%96%
The location of services was convenient for us.95%95%93%95%
My child was able to get help in a crisis.97%94%96%95%

*   A statewide sample of the following program types are included in the Assessment of Care Surveys: Community Residence (CR), HCBS-Waiver Individualized Care Coordination (HCBS-ICC), Residential Treatment Facility- Children & Youth (RTF), Family Based Treatment Program (FBTP), State Day Treatment (DT), Children's State Psychiatric Center/Psychiatric Center (CPC/PC), Teaching Family Homes (TFH).

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