The NYS OMH Youth Assessment of Care (YACS) and Family Assessment of Care (FACS) surveys were piloted in 2006 and have been implemented annually since then. Mental health service providers distribute surveys to youth and families of youth in-care during the months of March/April each year. A statewide sample of the following mental health program types are included: Community Residence (CR), HCBS-Waiver Individualized Care Coordination (HCBS-ICC), Residential Treatment Facility- Children & Youth (RTF), Family Based Treatment Program (FBTP), State Day Treatment (DT), Children's State Psychiatric Center/Psychiatric Center (CPC/PC), Teaching Family Homes (TFH) and Family Support Services (FSS).
Youth and families complete the surveys anonymously indicating how satisfied they are with various aspects of their program, including: appropriateness, cultural sensitivity, access, participation, global/overall, outcomes/functioning, medication use, social connectedness (family surveys only) and family support services (family surveys only). All surveys are sent to NYS OMH to be processed.
The Assessment of Care Surveys section in this portal includes survey data from 2007 forward. Reports in this section are updated annually (by September) with the responses of youth and family for the current year. Reports display youth and family responses by survey year and in a variety of aggregate reports (by agency, program, program type, region, county, statewide and by youth demographic characteristics). No individual level data are available in this portal.
Family & Youth Assessment of Care Surveys Domains (Microsoft Word)Family & Youth Assessment of Care Surveys (pdf)
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Statewide: Percent Reporting Positive (Global)
Total Number of Surveys:
Items of Global Domain
My out-of-pocket expenses for services are affordable.
My child's treatment was comprehensive. (Included school, home, therapy, etc.)
My child's services were coordinated. (Providers were on the same page.)
Overall I am satisfied with the services my child received.
* A statewide sample of the following program types are included in the Assessment of Care Surveys:
Community Residence (CR), HCBS-Waiver Individualized Care Coordination (HCBS-ICC), Residential Treatment Facility- Children & Youth (RTF), Family Based Treatment Program (FBTP), State Day Treatment (DT), Children's State Psychiatric Center/Psychiatric Center (CPC/PC), Teaching Family Homes (TFH), and Family Support Services (FSS) for family surveys only.