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Office of Mental Health

Assessment of Care Surveys

    The NYS OMH Youth Assessment of Care (YACS) and Family Assessment of Care (FACS) surveys were piloted in 2006 and have been implemented annually since then. Mental health service providers distribute surveys to youth and families of youth in-care during the months of March/April each year. A statewide sample of the following mental health program types are included: Community Residence (CR), HCBS-Waiver Individualized Care Coordination (HCBS-ICC), Residential Treatment Facility- Children & Youth (RTF), Family Based Treatment Program (FBTP), State Day Treatment (DT), Children's State Psychiatric Center/Psychiatric Center (CPC/PC) and Teaching Family Homes (TFH).

    Youth and families complete the surveys anonymously indicating how satisfied they are with various aspects of their program, including: appropriateness, cultural sensitivity, access, participation, global/overall, outcomes/functioning, medication use and social connectedness (families only). All surveys are sent to NYS OMH to be processed.

    The Assessment of Care Surveys section in this portal includes survey data from 2007 forward. Reports in this section are updated annually (by September) with the responses of youth and family for the current year. Reports display youth and family responses by survey year and in a variety of aggregate reports (by agency, program, program type, region, county, statewide and by youth demographic characteristics). No individual level data are available in this portal.

    The reports on this tab show the percent of youth and the percent of families who were satisfied ('percent positive') on survey domains by the region and county where the youth received services and by the demographic characteristics (age, gender and race/ethnicity) of this youth.

Family & Youth Assessment of Care Surveys Domains(pdf)          Family & Youth Assessment of Care Surveys(pdf)

Survey: Year: Domain:Youth Demographics:
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Statewide by Region

       Appropriateness: Percent Reporting Positive

RegionNBelow 89-11 years12-14 yearsAbove 15
Central New York153 100% 98% 98% 94%
Hudson River244 100% 97% 100% 98%
Long Island190 100% 100% 98% 99%
New York City241 100% 98% 98% 98%
Western New York312 100% 94% 97% 95%
Statewide*1140 100% 97% 98% 97%
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Counties in Western New York Region

       Appropriateness: Percent Reporting Positive

CountyNBelow 89-11 years12-14 yearsAbove 15
Allegany3 100%N/AN/A 100%
Cattaraugus45 100% 94% 100% 100%
Chautauqua2N/AN/AN/A 100%
Chemung7 100% 100% 50% 100%
Erie115 100% 100% 97% 94%
Genesee1N/AN/A 100%N/A
Livingston4N/AN/A 100% 100%
Monroe62 100% 75% 100% 93%
Niagara9N/A 100% 100% 100%
Ontario12 100%N/A 100% 83%
Orleans4 100% 100% 100%N/A
Schuyler1N/AN/A 100%N/A
Seneca6 100% 100% 100% 100%
Steuben12 100% 100% 100% 100%
Tioga2N/A 100% 100%N/A
Tompkins10N/A 75% 0% 100%
Wayne9 100% 100% 100% 100%
Wyoming4N/AN/A 100% 100%
Yates4 100%N/A 100% 100%
Region Total*312 100% 94% 97% 95%
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* Statewide & Regional totals may differ from other reports because unknown/missing values on demographics are not included in these totals.

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